Privacy Policy 

Effective Date: January 1, 2025

Filled Content (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (www.filledcontent.com), communicate with us, or engage with any of our services. By accessing this website or using our services, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us through forms, inquiries, email communications, or service agreements. This may include your name, email address, business name, phone number, website, social media links, and other identifiers relevant to our working relationship. When purchasing services, your payment data is securely processed through a third-party platform, and we do not retain or have access to full credit card information.

Additionally, we may automatically collect technical and usage data, including your IP address, browser type, device information, referral pages, geographic region, and time spent on specific pages. This information helps us understand how visitors interact with our site so we can enhance the user experience and optimize performance.

Use of Information

We use the information collected to provide and deliver our services, respond to inquiries, schedule projects, and fulfill contractual obligations. We may use your information to send administrative communications, such as service confirmations, updates, or support responses. With your consent or legitimate interest, we may also use your information to share relevant updates, offerings, or curated insights that may be of interest to you.

In addition, we use technical and usage data to monitor website performance, evaluate marketing strategies, and ensure the reliability and security of our systems. We do not engage in automated decision-making using your data.

Information Sharing

We do not sell, rent, or trade your personal information to any third party. We may share limited information with trusted service providers and collaborators who perform services on our behalf, including contracted photographers, editors, developers, hosting providers, analytics platforms, and payment processors. These partners are contractually obligated to safeguard your data and use it only for the purposes of fulfilling their responsibilities under our agreement.

We may also disclose your personal information if required by law, court order, or to comply with legal obligations. This may include situations where disclosure is necessary to protect our legal rights, respond to lawful requests by public authorities, or prevent fraud or misuse of our services.

Data Security

We implement commercially reasonable security measures to protect the personal data in our possession. These safeguards include secure website hosting, SSL encryption, and restricted access to confidential information. While we take great care in maintaining security, no digital system can be guaranteed entirely secure. You acknowledge that transmission of personal information online is done at your own risk, and we cannot guarantee the absolute security of any data provided through digital channels.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. Cookies are small text files stored on your device by your browser. You may choose to disable cookies in your browser settings at any time; however, doing so may impact certain features or functionality of our site.

We may also use third-party analytics services, such as Google Analytics, to gather anonymized data about site performance and usage patterns. These services may use cookies or similar technologies in accordance with their own privacy policies.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including the delivery of services, compliance with legal obligations, resolution of disputes, and enforcement of agreements. When personal information is no longer required, it is securely deleted or anonymized in accordance with industry standards.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal data. You may also have the right to object to certain processing activities or withdraw consent where applicable. To exercise any of these rights, please contact us. We will process all valid requests in accordance with applicable data protection laws and respond within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites or platforms. These external sites operate independently and are not governed by this Privacy Policy. We encourage you to review the privacy policies of any third-party websites you visit. Filled Content is not responsible for the content, security, or practices of external sites.

Children’s Privacy

Our services are intended for use by business entities and individuals over the age of 18. We do not knowingly collect or store personal information from minors. If you believe that a minor has submitted personal data through our website, please contact us immediately so that we may take appropriate steps to remove such information.

Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to periodically review this page to stay informed of how we protect your information. Your continued use of our website following any changes constitutes your acceptance of the revised Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us.